Choose order workflow: Quick orders or Shopping cart
Choose an order workflow per user group. Use Quick orders if you want to offer a quick and simple way of ordering. When using Quick orders, your users can order only one item at a time.
Or choose to offer a Shopping cart. Then your users can send multiple print jobs in one order.
Related topics: Arrange users in groups
Secure ordering 24/7
By setting up your own web-to-print shop your users can order 24/7, irrespective of weekends or public holidays. The print shop is available day and night and even gains revenue if your print shop is actually closed. We also designed the way of ordering to meet all legal requirements that come with the EU consumer directive that will become affective in 2014.
Order confirmation email sent automatically
After your users have placed their order, you can configure to send them an order confirmation email automatically. You are free to edit the email text as you like it and you can even use variables to automatically include specific details like the order number. If necessary, you can automatically attach your Terms & Conditions. In addition, you can also send emails automatically when a new user registers or when you have to deactivate an account.
Inform about the order status
Inform your users about the current status of their order. If you are logged in as Print operator you can use several predefined work steps each with different status updates. Choose and save the appropriate status updates and your users will see them automatically on their dashboard and in their order history. Additionally you can inform your users by sending them automatic email notifications. Edit all email texts according to your needs.
Clearly arranged order history for your users
The order history of the web-to-print online shop gives your users an quick overview about all orders they placed. Here they can check the current status of ongoing orders, they can have a look on order details or print out the order confirmation.
Manage incoming orders as Print operator
If your user role is Print operator you can process all incoming orders. As soon as a new order arrives, you are informed via email. For each order you will receive all details regarding product and delivery together with the original file and the print file. With this information you are able to print the imposed and print-ready document by sending it to an appropriate printer manually or you can send the file to our software solution for central print management, Printgroove JT Man 5, for automatic printing.
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